Here is a listing of my June and July orders from Northern Brewer and the problems I have had. From newest to oldest
5500001068483-Ordered two wine kits. Billed for two kits only one arrive
5500001063852-one of the three siphonless bubblers arrived with the hole incompletely drilled so the valve would not fit.
5500001060127-two wine kits arrived fine no problem
5500001059174-ordered a siphonless bubbler but what arrived was not drilled and did not have the valve
5500001055742-ordered plaato and the pressure equalizer. The equalizer was missing a critical part.(supplier problem)
5500001053340-no problem with this order.
So out of 6 orders, only 2 did not have problems. Having problems with an order 66% of the time is a problem. Am I just an
anomaly or are others seeing problems with getting the right stuff? Now granted, northern brewer made good on all but the
two wine kits (I have to wait 2 days for customer service to get back to me). But messing up orders 66% of the time is not
good customer service and also is not good business.